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Delete your account

You can delete your DBFitness account and the data associated with it at any time, from the Android app, from this website, or by sending a request below without signing in.

How to delete your account

  1. Option 1 — In the DBFitness app

    1. Open the DBFitness app and sign in.
    2. Go to the Profile tab.
    3. Scroll down and tap Delete account.
    4. Type your email to confirm. Your account and data are deleted immediately.

  2. Option 2 — On this website

    Sign in with the same account, come back to this page, and use Delete my account now below. Deletion is immediate.

  3. Option 3 — Request deletion without signing in

    Enter the email address of your account in the form below. We may email you from support@dbfitness.app to confirm the request comes from you, then delete the account and its data within 30 days.

Request account deletion

No sign-in needed. Use the email address you registered with.

Data that is deleted

  • Your account and login (email, password or Google sign-in link)
  • Profile and health details: name, phone number, age, gender, height, weight, body fat, heart rate, blood pressure, medical conditions, injuries and goals
  • Workouts, activities, tracked walks, check-ins and feed posts, including likes and comments on them
  • Your likes and comments on other people's posts, and who you follow / who follows you
  • Food diary, water and supplement intake logs
  • Workout routines, diet charts, supplement plans and favourite gyms
  • Trainer subscriptions, call bookings, and ratings or reviews you wrote
  • Photos you uploaded (profile, workout and meal photos)
  • AI coach history built from your activity

Data that is kept, and for how long

  • Payment records: Payments are processed by Razorpay (and previously Stripe). They keep invoices and transaction records as required by tax and accounting law (typically up to 8 years); we keep a record of each payment (amount, purpose, date, status) for the same reason. We never store your card or UPI details. Any active app subscription, including its autopay mandate, is cancelled when your account is deleted.
  • App feedback you sent: Bug reports and suggestions are kept to improve the app, with your name and email removed.
  • Backups: Deleted data is removed from our encrypted database backups within 7 days.
  • Trainers only: Routines and diet charts you assigned to clients stay with those clients, because they are part of the client's plan.

Good to know

  • Deletion is permanent and can't be undone. You can register again later, but your history won't come back.
  • Even without deleting your account, activities, posts and food logs are automatically removed 30 days after they were last changed.
  • Questions? Email support@dbfitness.app.